Charge 2 text and call notifications not working

[evance1024]

Just got my charge 2 and text and call notifications not coming through...I have done lots of troubleshoots that I have read about and nothing is working I have iPhone 6s

[SunsetRunner]

Thank you! After trying some other fixes, this fix, done IN THIS ORDER, was the solution! Thx again!

Sent from my iPhone

[Amoore]

This did not work for me.  Now what should I try?

[Amoore]

I wish I could get mine to work!  I did it 3x....in that order!  Now I wish I had my Blaze back 😞

[NewForest04]

I have managed to get the 'Move Notifications' back but not the call or text message notifications. I had my Charge 2 for Christmas, replacing my Charge HR.

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[KatLDay]

Oh good grief, lol! My notifications stopped working after the recent tracker update. I'd done bluetooth off/on, resets, deleting the app, reboots, the whole works. But it was just this: updates on the band itself had been turned off! Argh! So simple, but took SO long to figure out. Oh well, know what to look for next time!

[Lamb1951]

I tried all of the things (deleting the app, restarting my FitBit, 'forgetting this device' on Bluetooth and everything else) then, I was pushing the button on the FitBit when I saw on the screen appear, 'Notifications off".  I pushed it again until I saw, "notifications on'.  It wasn't the app or the settings in the app, it was that I had accidentally turned it off on the actual FitBit! All's well now!! 

[Iamjennifer]

After I did all instructions and 4 digit paring, my call and text notifications still not working. My Mobil is iPhone 6 Plus. Is that any other way to fix this problem?

[Rich_Laue]

Hello @Iamjennifer the 4 digit code for swtting up your tracker, is simply a way to connect the tracker to your accout.

On the iphone there is permissions that need to be set in the phones notification center, plus things to set up in the app.

Http://help.fitbit.com/?q=notifacation

[Iamjennifer]

I have got answer now. Very simple. 

1. Hold down the button on the Fitbit for second.

2. then you will see and select one of them

"notifications on" 

"notifications off"

that's all.

Mine is working well now.

[JudyChap]

Notifications for texts and calls stopped working on my Charge 2. I have an Android, LG4.

[JudyChap]

That may be the answer. I tried it and we'll see if that works. My notifications were off. Thank you

[Amoore]

Make sure your Notifications on your phone for Fitbit, Messages and Phone are set to Alert. Make sure your Fitbit app is set on All Day Sync (found in your Fitbit app settings). Hope this helps.

Sent from my iPhone SE

[Llk]

This didn't work for me. 

My text notifications were working when I first set up my charge 2 but not working now. 

I've done everything you say but still no luck. 

[Llk]

By the way... I have an iPhone 7

[Iamjennifer]

Hi LIK,

are you sure your "Notifications on" on your Fitbit device (not app in iPhone ).Press left button for 1 - 2 second

[Llk]

That was my problem....i saw the post on that solution after I submitted my
post...I'm all set
thank you!!

[Schutz]

I tried all of that and I am still not getting call notifications any other recommendations?

[JudyChap]

That was the problem. Thank you so much!

[Shoopi]

I've tried this several times and cannot find where it gives you the option to connect existing device. So I am not receiving a pair code. Help!

[Shoopi]

I have tried this several times and I can't find the option to pair an existing device. I'm also not getting a code to enter for pairing! Help!