Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2- text notification is blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

Recently my charge 2 has stopped displaying my text messages.  I will get a vibration notification, the message will pop up with the contact name who sent it, but there is no message displayed.  This usually happens when someone sends an emoji, but now it is happening all the time.  I have tried the following- resynching my charge 2 to my phone app, making sure all of my permissions and notifications are active.  In looking through some past posts, it seems when this happens people are not even getting the contact name in the message.

I am at a loss, what can I try next?

I am using a Pixel 3 phone. 

Best Answer
27 REPLIES 27

My fitbit no longer provides notification when someone is calling my mobile or displaying text messages.

Best Answer
0 Votes

Mine spontaneously worked correctly this morning after an update.

Thanks Fitbit!

Best Answer
0 Votes
How did you carry out the update?
Best Answer
0 Votes
Just a regular update from the Android / Google Play Store
Best Answer
0 Votes
Do you mean when the app updates?
Best Answer
0 Votes
Yep. Just regular update, and boom my texts with message content started
Best Answer
0 Votes

Mine too!  I can now read my text messages on my Charge 2!

Best Answer
0 Votes

Hello everyone thank you for everyone that are reporting that the new app version is working and finally showing the text content of your notifications. If you haven't updated your app please do so at your earliest convenience.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes