09-25-2016
00:48
- last edited on
09-09-2020
10:26
by
MatthewFitbit
09-25-2016
00:48
- last edited on
09-09-2020
10:26
by
MatthewFitbit
I have text and call notifications set up on my Charge 2 from my Galaxy note 3. I get notifications of calls but when i get a text message all it says is text message recieved. id like to know how i can view who it is from and part of the text message on my charge 2? i have text notifications enabled on my phone and it still isnt working. is my phone not compatible with my charge 2 to view text messages? im at a loss..HELPPP
Answered! Go to the Best Answer.
09-20-2018 10:07
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-20-2018 10:07
@SunsetRunner wrote:Hello! Will the notification still send with an iPad onto the Fitbit charge 2?
Is your iPad @SunsetRunner on the compatability list? I see no mention of which model that you have.
09-20-2018 12:57
09-20-2018 12:57
Best Answer09-27-2018 11:19
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-27-2018 11:19
Have you gone through the steps to check?
09-27-2018 15:12
09-27-2018 15:12
It was originally a software issue with Fitbit. It appears to be working now. Thanks
Best Answer10-06-2018 12:57
10-06-2018 12:57
Hi I've done everything you've told me to do on my phone, fitbit etc.My message notification is showing on my fitbit but I'm unable to read the text.
Best Answer10-06-2018 17:55
10-06-2018 17:55
I just got and setup my Charge 2 today...and seem to be having the same issue. I'm enjoying it otherwise. There doesn't seem to be many videos or information on how to troubleshoot or even validate that you've set up the notifications correctly.
Best Answer10-06-2018 18:03
10-06-2018 18:03
10-06-2018 21:57
10-06-2018 21:57
Best Answer10-06-2018 21:58
10-06-2018 21:58
Hi I have a Samsung galaxy 7 edge.
Best Answer10-07-2018 02:06
10-07-2018 02:06
Best Answer10-07-2018 02:08
10-07-2018 02:08
My messages used to come through before. I've not used it for a couple of months . I've tried 're setting but nothing is happening.
Best Answer10-22-2018 16:55
10-22-2018 16:55
Can I get notifications on my Fitbit Charge 2 from other applications? like Whatsapp and LINE applications? Thanks
Best Answer10-22-2018 19:36
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-22-2018 19:36
No @GrahamMcDermid not directly, but on Android the app called Fit Notifications should work.
10-22-2018 23:53
10-22-2018 23:53
Best Answer10-23-2018 00:11
10-23-2018 00:11
Best Answer10-23-2018 00:14
10-23-2018 00:14
Thank you. I was able to receive my text messages before but didn't use my fitbit for a couple of months and now my messages don't come through at all.
I think I've tried everything but now I'm at a loss.
Best Answer10-23-2018 00:24
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-23-2018 00:24
@Steele02 it probably is because the phones OS has disabled some permission.
Not knowing which OS your phone uses I'll direct you to the help desk.
10-23-2018 11:51
10-23-2018 11:51
Best Answer10-23-2018 13:46
10-23-2018 13:46
I was always able to read my text messages before. Just can't understand what's wrong now.
Best Answer10-23-2018 23:09
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-23-2018 23:09
@Steele02 have your u checked permissions, and the Charge 2 itsepf?
What phone do you have?
Best Answer