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Charge 2 tracking heart rate when not wearing it

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‎02-22-2019 14:24 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-22-2019 14:24 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

I've noticed that my fitbit charge2 records heart rate when I'm not wearing it. Heart rate in fitbit was 90 when I removed it before shower. After shower I come back and wear it - it shows 157.

Some times the heart rate shown in the device is not the same that gets saved in my phone app.

 

 

Moderator edit: Subject for clarity 

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‎02-23-2019 11:04

‎02-23-2019 11:04

Hey @Gobans, welcome to the Fitbit Community! If your Charge 2 is tracking heart rate when you are not wearing it, please try the following: 

 

- On the Fitbit app, go to Account > Tap on Charge 2 > Heart rate > Change it to On/Off/Auto and sync your Fitbit after you made every change 

- Restart your Charge 2

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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