help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 tracking heartbeat but not sleep stages

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-24-2020 08:06

‎12-24-2020 08:06

No sleep stages tracked just awake, asleep and restless with no details. I look at the screen and it is tracking heartbeat no problem. Please help!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-25-2020 10:22

‎12-25-2020 10:22

Welcome to the Fitbit Community, @Sleepy1986.

 

Thank you for sharing the details of the issue you’re experiencing. I understand how you are feeling. I recommend restarting your device and confirming the complete troubleshooting steps in our help article: Why don't I see sleep stages today? 

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes