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Charge 2 - unable to log any exercise

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‎06-25-2020 09:05 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎06-25-2020 09:05 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

Unable to add any new exercise today on charge 2. Exercise this morning is not showing either. Please help!

Thanks 

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‎07-05-2020 11:07 - last edited on ‎05-24-2025 09:52 by Fitbit Moderator

‎07-05-2020 11:07 - last edited on ‎05-24-2025 09:52 by Fitbit Moderator

@Ruby29 Thanks for joining us! 

Let me help you with your Charge 2 not adding exercises. I would like to have more information about this issue. Is your tracker not syncing a recorded exercise on your Fitbit account? Or are you trying to add an exercise option to your Charge 2? Do you see any error message and if you do could you share a screenshot of what you are seeing? How did you record these activities (via the tracker itself or were they autodetected)? The more information I have the better I will be able to help you.

I look forward to your reply.

Alvaro | Community Moderator

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