help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 - weird glitch or ??

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-21-2019 13:37 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-21-2019 13:37 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Yesterday and today the numbers are WAY off.

Right now it says I burned 8,488 calories, I weigh 1,481.1 lbs, have 1,357 lbs to lose, and 12,701 calories left for the day. And it says I burned 700 calories on a 20 minute walk.

I restarted it twice but that didn't help.  Any suggestions?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-21-2019 14:51

‎11-21-2019 14:51

Weight affects all those other fields.   Correct your weight.  I have no idea how it got changed.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎11-21-2019 16:37

In response to JohnnyRow

‎11-21-2019 16:37

Omg I’m an idiot
Thanks!!

Sent from my iPhone
Best Answer