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Charge 2 with Android 10 phone is in the wrong time zone

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‎10-15-2020 03:45 - edited ‎10-15-2020 03:46

‎10-15-2020 03:45 - edited ‎10-15-2020 03:46

It's been working for years with the current Android versions but last night it started displaying a different time to my phone, it's still syncing steps, heart rate etc. but it's 5:41 am and the Charge 2 says it's 6:41

I tried restarting the phone and getting on the FitBit App and resyncing and nothing changes - I've never seen this problem before, even it I get off the plane in a new time zone.

 

I'm going to have to be careful with school zone speed limits.

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‎10-15-2020 12:13 - edited ‎10-16-2020 07:45

‎10-15-2020 12:13 - edited ‎10-16-2020 07:45

I replaced my Charge 2 with a Charge 4 and saw the same problem, I checked all the time settings on Android 10 phone and I was using the local time zone and the phone was displaying the correct time but the Charge 4 was also an hour ahead.

So I looked the the Fitbit app and found that if you look at the account setting and scroll all the way through them there is nothing - but at the bottom of the list in the SETTINGS section there is an "Advanced Settings" option.  Opening the Advanced Setting and I see three options, Automatic time zone, Select time zone and Automatic location.

The Select Time zone appears to be set to Eastern Time, not Central Time - I reset it last night which fixed the problem but this morning it was an hour ahead again and it turned out that the time zone had been reset to Eastern Time again.

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