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Charge 2 with black screen and app says: No device found

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‎02-14-2022 05:13 - last edited on ‎02-15-2022 10:39 by Fitbit Moderator

‎02-14-2022 05:13 - last edited on ‎02-15-2022 10:39 by Fitbit Moderator

Similar except no green light. Nothing. Fully charged it last night, woke up to black screen. App says no device found. Tried contacting help, no luck. I think I’m getting an Apple Watch. 

 

 

Moderator edit: Updated subject for clarity. 

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‎02-15-2022 10:43

‎02-15-2022 10:43

Welcome to the Fitbit Community, @Ineedhelpplease. Thank you for letting me know about what happened to your Charge 2 and for mentioning the steps you have followed in order to fix this.

 

I noticed that you already got in touch with our Support Team again and that they have assisted you.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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