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Charge 2 won’t Sync with iPhone SE (1st Genertion)

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‎10-25-2020 08:58

‎10-25-2020 08:58

Hi,

 

My Charge 2 stopped syncing with my iPhone SE (1st generation) all of the sudden.  I tried the steps outlined in this help article: 

https://help.fitbit.com/articles/en_US/Help_article/1866.htm?Highlight=charge%202%20no%20syncing

This didn’t solve my problem.

 

I’ve also tried the “Best Answer” in this topic multiple times:

https://community.fitbit.com/t5/Other-Charge-Trackers/Fitbit-Charge-2-won-t-sync-with-iPhone/m-p/215...

Charge2 still won’t sync.  When I got to my Account on the Fitbit app, the device “Charge 2” is showing “Searching...” although when I got to Bluetooth section in iPhone settings, Charge 2 is showing as connected.

 

How do I resolve this issue???

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