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Charge 2 won't download data for period 7 April 2024 to 16 May 2024

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‎06-27-2024 04:30

‎06-27-2024 04:30

My Charge 2 is paired to an old I-phone 6 and generally has downloaded data well when I open App.

For some reason it won't show any activity for the period 7 April 2024 to 16 May 2024 even though watch itself (during that period) was showing activity as normal.  Anyway of retrieving that data ? 

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‎06-27-2024 04:48

‎06-27-2024 04:48

Hello @malchem and welcome to the Community.  A Charge 2 holds 7 days of detailed data and 30 days of daily totals.  I'm sorry, but that data is lost.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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