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Charge 2 won't fully charge, discharges in a few hours

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‎02-10-2021 15:35 - edited ‎02-10-2021 16:03

‎02-10-2021 15:35 - edited ‎02-10-2021 16:03

My Charge 2 is a few years old but it was working fine last week, with the battery lasting the usual 5 days, but after I charged it last Sunday it lost its whole battery the next day. I charged it again and it lasted only a few hours. I left it charging since but it seems that it can't fully charge as it doesn't go over 90% of the battery.

 

I though it might have been a firmware issue but I can't seem to update it. It is currently running firmware version 22.22.58.0

 

Please help me save her 😞

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‎02-11-2021 03:07 - last edited on ‎04-29-2025 07:52 by Fitbit Moderator

‎02-11-2021 03:07 - last edited on ‎04-29-2025 07:52 by Fitbit Moderator

@Crimsonkoba It's great to see that you've visited the Fitbit Community!

Let me help you with this. You can follow these instructions to help improve the battery life.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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