help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 won't stay charged.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-11-2018 11:01 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎10-11-2018 11:01 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

When I  woke up my Fit bit was working. I used my bluetooth scale and turned the Fitbit app on in the scale's app and my Fitbit hasn't stayed charged since.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎10-12-2018 07:33

‎10-12-2018 07:33

Hey @MoniqueMc, it is great to see new faces around! When you say that your Fitbit won't stay charged since, are you saying that the battery is draining faster than it used to? If so, how days is it lasting? In the meantime, can you please take a look at the tips in this post? These are to make the Charge 2 battery last longer. 

 

Give it a try and let me know how it goes! 

Heydy | Community Moderator, Fitbit
Best Answer
0 Votes

‎04-14-2019 11:56

In response to HeydyF

‎04-14-2019 11:56

Hi the batttery was damaged I'd owned it more than 1 year, the warranty was out of date. I ended up buying a new one with a 3 year warranty. 

Best Answer
0 Votes