help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 won't sync to new time zone.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-21-2019 16:13 - last edited on ‎09-08-2020 11:28 by

‎12-21-2019 16:13 - last edited on ‎09-08-2020 11:28 by

This is the second time I have had this problem in two months. Tried syncing three times and watch shows that it HAS synced, but time zone has not changed. Apple iphone synced automatically. Congratulations Apple. Turned blue tooth off and on as per instructions. "Removed Charge 2" to reprogram. After reprograming it still shows my old time zone. During reprograming no question was asked as to what time zone I am currently in. Surprised Fitbit can make this process user friendly. I think there is an Apple watch in my future.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎12-21-2019 16:34

‎12-21-2019 16:34

Have you gone to Fitbit.com, clicked on the gear icon at the upper right and then Settings and made the change under "Time Zone" and scrolled down to click on Submit and then synced your tracker?

Best Answer
0 Votes

‎12-21-2019 18:05

In response to SunsetRunner

‎12-21-2019 18:05

Thank you very much for your response. I have tried using your suggestions and have checked bluetooth to make sure I was connected. I am in Dallas so I am using GMT -6. Still won't update. Must be a problem with the watch itself. Thanks again for trying to help.

Best Answer
0 Votes