help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 won't turn on, getting hot to touch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-15-2019 15:09 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-15-2019 15:09 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

Hi! My Charge 2, which is about 1.5 years old, suddenly won't turn on. I can't get it to reboot, and it won't even vibrate when I put it on the charger. I've noticed it's hot to the touch, too! I'm wondering if there's any way to revive it? If not, is there a more reliable product, and/or any advice on how to keep it alive longer?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-15-2019 17:13

‎06-15-2019 17:13

Replying to myself to say that it seems like it might not be broken. I went out for a while, then came home and now it seems to be charging! That's great! I love my Charge 2 and hope it lasts a long time!

Best Answer
0 Votes