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Charge 3 Active minutes changing throughout the day

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‎03-22-2021 13:28 - last edited on ‎03-25-2021 05:16 by Fitbit Moderator

‎03-22-2021 13:28 - last edited on ‎03-25-2021 05:16 by Fitbit Moderator

The active minutes on my charge 3 change throughout the day. This morning I did a 3 mile walk and my app showed 66 active minutes. This evening I went on a 10 min slow walk and it now only shows 16 mins. Anybody know why they change? I had met my goal but now I haven’t.

 

 

Moderator edit: subject for clarity

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‎03-25-2021 05:21

‎03-25-2021 05:21

Hello @Kirsty2709 Welcome to the community forums! 

 

Please note that you earn active minutes through 10 minutes or more of continuous moderate-to-intense activity. For more information, I recommend checking this help article: What are Active Zone Minutes or active minutes on my Fitbit device?

 

If you still believe that your Active Minutes aren't being tracked correctly, I recommend performing a restart by following the steps here. 

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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