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Charge 3 Broken Band - cant file a claim

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‎04-12-2020 15:44 - last edited on ‎09-17-2020 15:30 by

‎04-12-2020 15:44 - last edited on ‎09-17-2020 15:30 by

Hi -

Im trying to file a claim online for a broken band but the File a Claim link goes nowhere. Its telling me that I don't have a device synced but I am logged in and do see my device linked with all my device details. Is there an email or a phone number where I can contact support for help? 

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‎04-12-2020 16:07

‎04-12-2020 16:07

Hi @AakashM   Reach out to customer support. Their phone number is (877)623-4997, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Currently phone support seems to be weekdays only. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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