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Charge 3 Calories Not Accurate

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‎11-01-2022 03:38 - last edited on ‎12-21-2022 13:57 by Moderator Alum

‎11-01-2022 03:38 - last edited on ‎12-21-2022 13:57 by Moderator Alum

My charge 3 worked well until last week. Now it records and hour walking or 30 mins weight but the calories now show at about 50 instead of previous readings 300+

 

Moderator Edit: Clarified subject

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‎12-21-2022 13:59

‎12-21-2022 13:59

Hi there @RuthMargaret, it's great to see you around in the Community.

 

Thank you for the information shared. Fitbit devices estimate calories burned based on your personal information (age, sex, height, and weight), your basal metabolic rate (BMR), and the activity tracked by your device. If your device tracks heart rate, the calorie burn estimate also takes heart rate into account.

 

I'd recommend you check this article, How does my Fitbit device calculate my daily activity?.

 

Also you can try to restart your device.

 

I'll be around.

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