Charge 3 DND/Sleep menu keeps popping up and vibrating randomly

[lucia4]

Same here. I have already restarted tracker, restarted with 8 seconds and 15 seconds and it still keeps vibrating and the DND/Sleep mode keeps popping up. I am amazed there is no solution since people started complaining about this 11 months ago. Very frustating.

Moderator Edit: Clarified subject

[CindyMFitbit]

@lucia4 Thanks for stopping by. 

Thanks for the details shared in your post and for the troubleshooting tried prior posting. I understand how this could make you feel. Our team is always working on improving our devices and user experiences, and your comments are always welcome.

Since the inconvenience has persisted, my best recommendation is contact our Support Team so they can look deeper into the issue and help you with this matter. You can contact them through chat or over the phone. Click here to get connected. Make sure to mention the steps you've followed, so they can help you from there. 

On a side note, I've moved your post to this thread so we can keep our forums organized.

See you around. 

[Joneskl]

Yes, I’m also disappointed Fitbit support couldn’t help.
I’m using mine just as a tracker at the moment no display at all!

Kind regards
Karen

[CindyMFitbit]

Hi there @Joneskl. 

Thanks for joining us to the thread and for sharing what you've experienced with your Fitbit Charge 3. I understand where your concern is coming from. I was able to see that you have already contacted our Support team. If you still need help, please feel free to contact our team back as they already have all the details and special tools to continue assisting you.  

See you around.