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Charge 3 Dashboard isn't showing my steps

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‎04-22-2020 22:50 - last edited on ‎09-17-2020 12:03 by Fitbit Moderator

‎04-22-2020 22:50 - last edited on ‎09-17-2020 12:03 by Fitbit Moderator

Charge 3 is counting my daily steps, but after charging on Sunday April 18, 2020, the dashboard has stopped displaying the step movement and intensity. I have tried all of the recommended troubleshooting without success.

 

 

Moderator edit: subject for clarity

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‎05-06-2020 10:30

‎05-06-2020 10:30

Welcome to the Forums, @MSPLS.

 

I am sorry for the delay in response. I would like to know if you keep having issues with your steps? Are you seeing this information in the Fitbit app on your phone or computer? Some screenshots would be great.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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