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Charge 3 Fitbit Pay isn't working

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‎05-25-2020 00:29 - last edited on ‎10-11-2020 10:14 by Moderator Alum

‎05-25-2020 00:29 - last edited on ‎10-11-2020 10:14 by Moderator Alum

I'm trying to set up Fitbit Wallet and I click Wallet and it says 'Set Up Touch ID and Passcode, which takes me to settings. I have everything green/on. Nothing else to do. Go back to Fitbit app and it just does the same thing over. How do I set it up? Makes zero sense. Thanks.

 

 

Moderator Edit: Clarified subject

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‎10-11-2020 10:15 - last edited on ‎06-30-2025 07:58 by Fitbit Moderator

‎10-11-2020 10:15 - last edited on ‎06-30-2025 07:58 by Fitbit Moderator

It's great to see you here, @Suzstar.

Thanks for troubleshooting this Fitbit pay issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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