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Charge 3 GPS information inaccurate

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‎05-15-2020 23:08 - last edited on ‎09-17-2020 08:52 by Fitbit Moderator

‎05-15-2020 23:08 - last edited on ‎09-17-2020 08:52 by Fitbit Moderator

I have a Charge 3 and have been using it for outdoor biking. The GPS seems to be not accurate of my path nor does it map out my heart rate at different stages of my work out.

 

 

Moderator Edit: Clarified subject

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‎08-21-2020 07:43

‎08-21-2020 07:43

Welcome to the Community, @Wajeeh9321.

 

All devices with GPS sensors require a direct path to GPS satellites to calculate location. A weak GPS signal might affect the accuracy of your route and other activity data. Your device uses your step count to calculate distance until it finds a signal, so the total distance calculated for a workout may be slightly less accurate when GPS isn't available for the entire time.

 

To learn more, see GPS.gov.

 

Let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-21-2020 07:53

In response to AlejandraFitbit

‎08-21-2020 07:53

I have a dedicated GPS tracking device. It is accurate.

 

I also have a couple of apps on my iphone that use the phone’s GPS to track distance. They match what the dedicated GPS device shows.

 

I have a Charge 3. I have it paired with my phone. When I go on my daily walk with the dog, I use the app to ‘track’ my route, which should include the distance travelled. Not once has it ever been correct. It ALWAYS says I walked more than I actually did. It follows the correct route. something it wouldn’t be able to do if it wasn’t receiving a GPS signal. 

 

Why is the mileage on the Charge 3, more than my dedicated GPS device and more than my phone’s GPS?

 

 

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