Charge 3 Silent Alarm Not Dismissing

[mbstenger]

I’m having the same problem with my Charge 3.  Everything else works. It is synced with app. Every morning alarm goes off. I tap the button. It resets the alarm.  Nine minutes later—alarm goes off again.  Even getting up and taking a sip of water and morning pill doesn’t stop it if I return to bed.  Only thing that seems to work is actually waking up and getting my heart rate up a notch or two. I really only want the alarm go off once period. Like others I may just stop using it. 

Moderator Edit: Updated Subject for Clarity

[Biervrouw]

Pressing twice doesn't work anymore. It did in the beginning

Sent from my iPhone

[sunshine445]

It doesn’t work for me either anymore. 

[DH97223]

yeah it doesn't work reliability at all.

--


LinkedIn Profile


Online Portfolio

Facebook Profile

[SallyMonella]

Tried that, I keep pushing the button instead of the Zzzzz. Keeps coming back every 10 minutes. Annoying. Even more annoying that you say you fixed it. Makes fitbit look 2x incompetent: once for the design flaw and twice for not knowing how to fix it. I’ll turn off the feature until you really fix it.

[ColdWarVet75]

You must think I work for FitBit. I am not fixing anything. I am a customer. Mine went off this morning and very quickly hit the side button twice and my alarm goes off.

[SallyMonella]

Agreed. Pressing twice doesn’t work for me either.

Pressing twice (fast or slow) doesn’t work for me.

Sorry, I wasnt saying your answer wasn’t working, I was commenting generally to another post from fitbit saying the problem was solved. I didnt even see your post. Thanks.

Moderator edit: merged replies

[PhoreignXchange]

Posting your phone#?

[CapeCodLady]

Hello 

I've tried every which Way listed and it still doesn't stop. It is driving me and my friends crazy. I'm better off going back to the Samsung.

Cpb

[JacekZ]

It doesn't work... pressing, sliding, holding... nothing can stop that thing buzzing 

[Texanite]

Just keep pressing your tracker button until the time stays on. Sometimes
it could be as many as 5 presses and sometimes only one. That's the only
thing I've found that will shut it up and I use it twice a day for taking
medications.

[Texanite]

So glad you finally got it to work!

[JacekZ]

No, it doesn't work!!!

[Texanite]

If you happen to ignore the time and press too fast it won't work. Try
pressing the tracker button a little slower and the first time the time
shows steady then the alarm has been dismissed. There are times when I had
to press it 5 times but usually got the steady time after 1 to 3 times.
Hope you can get it to work. I know how annoying it is but this method
works for me every time!

[xxjaysenxx]

Up vote this solution. Make sure to thumbs up. It is in consideration status. And is an easy and elegant solution to the button

.

https://community.fitbit.com/t5/Feature-Suggestions/Charge-3-alarm-dismiss-alarm-by-tap-on-display/i...

[ActuallyAmbah]

When I press the button deliberately and make sure I don't touch the screen at all it's so snoozes the alarm and goes off again in 9 minutes

[Texanite]

Keep pressing the button until the time stays on solid.

[Thehig50]

Thanks - will give this a go in the morning!

[Texanite]

I discovered you have to keep pressing the side button until the tim stays on solid. When I first started doing this it took 5 presses. As I persisted doing this it ha gone to just 1 press and occasionally 2 presses. But stick wit it and I think it will eventually work for you.

[Bob8090]

Mine does exactly the same thing. alarm goes off-I push the side button and it stops, 9 minutes later it goes off again and whether  I push the side button or not it stops and does not go off again.

[Texanite]

Did you push the side button until the time display shows solid and does
not return to the duck? You have to keep pushing the side button until that
occurs. I have pushed it as many as 5 times but over time time mine
eventually required only one or two presses of the side button.