Charge 3 Weather not showing on device

[Edgarp70]

When I swipe over to Weather on my Charge 3, it never works and says to try syncing with my phone... That doesn't work either. Any insights? 

[Lucette57]

The Bluetooth wont stay connected between the Charge 3 and my Iphone . sitting next to it for 3 hours and it disconnects. that is BS! My Charge 2 worked way better than this piece of JUNK.

[DamienLee]

Dear Moderators:

Can you please post FitBit's returns and reimbursement mailing address? I would like to return my Charge 3. My weather issue still isn't solved, it no longer connects to my phone's bluetooth, and as of two days ago the screen no longer works at all. Note: I require FitBit's mailing address as I bought my Charge 3 in an airport store, and cannot simply go back to it.

Thanks,

Damien

[Heather-S]

@DamienLee You'll likely need to contact customer service. 

[Heather-S]

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@astoker wrote:

Looks like the latest firmware update is addressing this weather issue.  Can’t wait for it to be available to me so I can test it out!

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The newest update fixed my weather issues.  Very happy!

[Lucette57]

Well, I never got a firmware to update my C3 to.
I’m getting Amazon to replace it. I think there is a lot of faulty C3’s out there.

Sent from my iPhone

[StevenPS]

No, the latest firmware did NOT fix the weather problem. Ugh!

It irritates the f@ck out of me! 😠😡🤬

[Lucette57]

I’ve never even seen the option to update my C3 tracker. They keep saying it is updated but it still doesn’t work right.

[AlejandraFitbit]

Hey guys, I hope you are doing fine.

Thanks all for the feedback and update about this, it's great to know that for some of you this issue has been resolved. For the ones that keep having it, keep in mind that this problem has been escalated to out team. Once we have some news about it, we will be than glad to share them with you.

Also, if you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of shipment to request a full refund. For more information, you can check our warranty policy.

See you around. 

[Itg12]

I am pleased to report that the issue with the weather app not automatically syncing with the Charge 3, thankfully, now seems to be resolved for me and fully working following the latest recent software update. Thank you Fitbit.

Sorry to hear that for others, this issue has not yet been resolved. Hopefully, it will be soon.

[karen430]

My Fitbit Charge3 is on V20001.49.45.  Is there a newer version?

[azappia83]

No, that’s the most recent.

Get Outlook for iOS

[2CatATonic]

I followed the steps for the Weather App and still couldn't figure out how to view the weather from my Charge 3.  This did the trick!  Thanks!

[Rita-C]

Thank you for the instructions.  I was able to get the weather added to my Charge3.

[AlejandraFitbit]

Hello all, I hope you are doing well.

It's great to see here that this issue has been resolved for many of you. For the ones that keep having this problem, as recommended, check if your Charge 3 is updated.

Keep me posted. 

[Haveeby]

My charge 3 happier after the update thank you. Still no local weather but I do get 2 locations so I am making one of those local.

Sent from Ro's iPhone

[MarreFitbit]

I'm so glad to hear your Charge 3 has been working better after performing the firmware update @Haveeby! 

While reading your post I was wondering if you're using an iOS device? If so, changes done on the Fitbit app on my iPhone were not being synced with the Charger 3. So, I tried General>Reset>Reset Location & Privacy on my iPhone, and then everything started working. So, it's fixed and I can start seeing the Weather on my 'Location'.

Hope that helps your Charge 3 to display the Local weather! 

[Haveeby]

Yes I am using an IOS device, but currently holidaying in New York City and not sure if best to wait til I return to Australia to alter or reset location as you suggest in your reply .
I am a Grandmother to 8 (!!) and definitely not IT savvy at all, but found the location reset via your instructions, just haven’t followed through with it yet.
Thank you for the tip, I plan to do it when I get home unless you think it won’t impact on anything else to do it now here in NYC!! I’m still here for another week yet.
Best
Habeeby
Sent from Ro's iPhone

[MarreFitbit]

Sure, not a problem @Haveeby. Do it when you get home!  And don't forget to keep me posted.

Hope you have an awesome Happy New Year! 

[Itg12]

I have an iPhone 6 and reset the Location and Privacy settings as described and the Weather app is currently working.

Thanks,

[MalsrUs841]

Best answer out there, for finding the weather app on the Charge 3. Made my day!!!  

Moderator edit: format