06-01-2020
17:11
- last edited on
11-12-2020
08:25
by
AlejandraFitbit
06-01-2020
17:11
- last edited on
11-12-2020
08:25
by
AlejandraFitbit
I worked out this morning like normal and steps and heart rate calculated properly but minutes of activity did not. How do I fix this?
Moderator Edit: Clarified subject
11-12-2020 08:27
11-12-2020 08:27
Welcome to the Community, @GWingett.
Our algorithms detect subtle differences in exertion that may explain why two seemingly identical activities result in different active minute totals. For example if you took a brisk walk along the same route two days in a row, differences in your speed and exertion levels (e.g. out of breath vs not out of breath, etc) will cause different active minute totals for the two activities. Also keep in mind that active minutes are only recorded for activities that last 10 minutes or longer.
Because our trackers primarily track movement through the use of an accelerometer, they more accurately detect active minutes for step-based activities (brisk walking, running) than non-step based activities or activities that require more than steps (yoga, tennis). Trackers with a heart rate monitor detect active minutes most accurately, since heart rate data allows us to better estimate caloric burn and, in turn, exercise intensity. If you're unhappy with your active minutes total, we recommend logging the activity manually as described here. Manually logged activities override your tracker's data.
Let me know how it goes.