Charge 3 alarms not working

[Bora_8]

Hi,

I search the forum but didin’t find the problem. My fitbit have a different alarm problem.

I set four different alarm on weekdays and ıt can’t snoozing some days, example monday don’t, tuesday ok but wednesday don’t work again. So it’s very big problem for me because i get the work lately.

How can i fix this problem ?

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hello there @Bora_8, welcome to the Community Forums. Thanks for the details provided.

In this case I'd like to recommend restarting your Charge 3 by following the steps in the article: How do I restart my Fitbit device?

Then, try removing the alarm and then adding it once again. You can find instructions on how to remove alarms  by clicking here. Basically what you want to do is: 

1. Sync your Fitbit to your account.
2. Remove the alarm.
3. Sync your Fitbit.
4. Add the alarm.
5. Since once more.

Then they should start working. Please give it a try and let me know how it goes or if you have any questions.