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Charge 3 band does not stay on

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‎01-01-2020 18:48 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

‎01-01-2020 18:48 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

I love my Charge 3.  However, the original band broke so I got new ones.  The band is not staying on and the watch keeps on falling off.  The fitbit is out of warranty.  What can I do to fix this?

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2 REPLIES 2

‎01-02-2020 04:04

‎01-02-2020 04:04

Welcome to the Community, @Moscaeb.

 

I am glad to hear that you are loving your Charge 3. Regarding the band, did you purchase the ones with us? In the meantime, I recommend making sure you are following the steps in the article: How do I change the wristband on my Fitbit device?.

 

I will see you around. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-19-2021 04:38

In response to AlejandraFitbit

‎01-19-2021 04:38

Good Morning,

I have this same issue.  I contacted Support and all they can tell me is that my Fitbit is out of warranty.  This thing is now 2 years old and almost useless because it will easily fall off.

 

Does anybody have an idea how to get the tab to spring back?

 

Thank you,

Joe

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