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Charge 3 band won't stay on

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‎10-16-2020 10:52 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

‎10-16-2020 10:52 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

My charge 3 band would not come off and once able to get off, now my new band wont stay on.  I have seen that quite a few people are having the same issue. How can we get this fixed.

 

 

Moderator Edit: Clarified subject

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‎10-18-2020 11:43 - last edited on ‎06-21-2025 08:20 by Fitbit Moderator

‎10-18-2020 11:43 - last edited on ‎06-21-2025 08:20 by Fitbit Moderator

@Rainy0ne It's great to see you in the Community!

Let me help you with your Charge 3 band not latching. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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