Charge 3 battery doesn't last 24 hours

[ASLouie]

I've only had my current Charge 3 Fitbit since May (it was a warranty replacement for a previous one that died) and it's already having battery issues. Previous to a week ago, I only needed to charge it 1-2x/week. In the last week, I've had to charge it pretty much every day as the charge only lasts maybe 24 hours. I've tried rebooting, turning off notifications, and charging various ways (via laptop, directly plugged into the wall, via a usb supercharger) and same result. Is anyone else having the same issue? Help!

[AlvaroFitbit]

@ASLouie Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 3 battery draining quickly. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this see how it behaves. You can follow these instructions to help improve the battery life.

Let me know how it goes.

[ASLouie]

Hi @AlvaroFitbit -

I've tried cleaning the contacts many times and restarting my Fitbit but this hasn't helped. I've also turned off almost all notifications and that hasn't seemed to help either. Is this a common issue with this version? Please advise. Thanks.

[AlvaroFitbit]

@ASLouie thank you for following my suggestions. Since the issue persists I suggest you let our Support team know about this. I noticed that you already have a ticket with them so keep working with the team to find a solution.

Keep me posted.