Charge 3 battery draining fast, keep vibrating with black display

[Goldenfish]

My Charge 3 battery draining fast, keep vibrating with a black display. Contacted Support team via Chat and they responded that i have to purchase new as there is no solution. I purchased this in Nov 19. Seems a big Quality issue with Charge-3. A product worth $140 does not last 2 years.

I tried all steps given by support team:

1. Charged at 100% as of 14th July 12:43 PM EST

2. Did synch at 12:43 PM- Charge was showing 35%. Got mad.

3. as of 14th July at 12:48 PM, the charge was 23%

4. as of 14th July At 12:49 PM, the charge was at 0%. Now its Black screen with continuous vibration.

I have to throw this in the garbage now. Does anyone have a similar issue?

[lkieffner]

Just started happening to mine today.   I have charged three times now and reset.  

Really, no fixing options.................. ugh!!!

[Goldenfish]

What suggestion FitBit team gave you? 

[lkieffner]

Charge and hold down reset button on side. 

If still continues, no fix 😞