Charge 3 battery draining fast

[gazzermac]

My HR Charge 3 doesn't seem to hold its charge for longer than 3 days, is this a common fault. Was working well until 2 weeks ago holding charge for 7 days.

Moderator edit: Updated title for clarity

[Jimbo15]

If you let it set on the desk and don’t wear it the battery lasts 3 weeks but if you can’t use it along with the the advertised features why have it. ???????

Sent from my iPhone

[GL-O]

Actually mine died whether so use it or not. Went on vacation for a week & didn’t take it. It was dead when I tried to wear it again. It is frustrating for sure!

Moderator edit: personal info removed

[GL-O]

Thanks for sharing your experience. I’m hoping Fitbit will change my unit out before the warranty expires. It’s never held a charge from the beginning with minimal functions enabled.

Moderator edit: personal info removed

[shortman]

My Charge 3 SE has started doing the same. I was enjoyed up to ten days on a full charge until just a couple weeks ago. I'm now getting only three days between changes. I've restarted and nothing changed. I installed the recent update and it looks like I'm still losing more than 25% battery per day now.

[Jsz921]

I have had my charge 3 for less than a month and it is already draining extremely quickly

[Vjones1]

I’ve been experiencing the same problem that you have mentioned. Have you received any solution to this predicament?

[rkalyankumar]

I think that's the way the battery drain happens. If you look at my original description of the issue the battery when charged full at 100% would drop by 5-6% and be at 94% after 10-15 minutes. That was my issue. But I let it drop as it is  and I am now consistently getting 5-6 days of battery life in one single charge to 100%.  I although have disabled notifications and all day sync features though!

[teckelwood5]

I just charge it every few days
⁣Sent from BlueMail ​

[GL-O]

Exactly! What is the point of having this device if you can’t use all of its features? I’ve got plenty of watches.
It was a gift otherwise I would have returned it. Going to use it as yet ‘another watch’ and keep charging it every third day. I appreciate getting phone messages on the Fitbit and knowing how much I’m walking. 😉

Moderator edit: personal info removed

[Bestboy4]

I've had my Charge 3 for about two months now.  I originally was able to get a full week out of one charge, and I wore it non-stop.  About three weeks ago I did an update, and ever since then it only lasts 24 hours.  I've been through all the settings, and I don't see anything that I can change to increase battery life back to the way it was.  This is unfortunate since it was a gift, and now I will most likely end up taking it back.

[gazzermac]

Have you gone through the FitBit help line to try and get a new one

[shortman]

I called in a have a replacement Fitbit Charge 3 SE on the way to me.

[Jsz921]

They replaced mine as well

[Bestboy4]

I spoke with customer support. They wanted me to reset, change a few settings, and go through a complete battery cycle to see if it helped. Unfortunately it has not. I was at 100% last night. It has been 21 hours, and I'm already at 29‰. I sit in a cubical all day. There is no way it should be this drained. I'll be contacting customer service later tonight. 

[Jimbo15]

Good luck both my replacement were worse than the one I originally had

Sent from my iPhone

[Bestboy4]

They are sending my replacement.  It was fairly painless.  Just had to fill out a form to prove when and where I originally bought it.  Based of previous posts, I'll should be getting it sometime next week.

[gazzermac]

Excellent
They are trying to resolve some of the prolems they have had with the product.

[Knazzer]

I received my replacement Fitbit last week and everything as been fine. I’ve just noticed my battery dropping charge again fast. 

I’ll keep you updated.

Moderator edit: format

[GL-O]

Thanks for letting me know. I do fear a replacement will be as bad or worse.
I’ve always killed watches with batteries. Maybe this is a similar problem?

Moderator edit: personal info removed

[Chrissyd5199]

Hello, 

I've a charge 3 and today I've chatged it twice and still needs a further charge. Not even 6 months as yet. Very frustrating as I love the product, but 6 months and it's failing isn't good. 

Chris