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Charge 3 battery issue after 88.11 firmware update

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‎12-19-2020 07:51

‎12-19-2020 07:51

I’ve had my Fitbit charge 3 for about 2 years. Until the update I only needed to plug it in every 5 days. Since the update, the battery drains very quickly. It dies in 18-24 hours. I have restarted it several times & am still having the issue. I was going to get my husband a Charge 4 for Christmas, but I’m hesitant due to this major issue on my Charge 3.

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3 REPLIES 3

‎12-21-2020 11:03

‎12-21-2020 11:03

@jjp4 It's nice to have you on board!

 

Let me help you with this and thank you for troubleshooting this issue. You can follow these instructions to help improve the battery life.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-25-2020 12:24

In response to AlvaroFitbit

‎12-25-2020 12:24

It seems that I am doing/have done all of those things, that my Fitbit can do. And have been doing them all along. I did not change anything on my Fitbit or my app before the severe change in battery life. The change came immediately after the firmware update. Is Fitbit planning on doing anything about this issue with the new update?

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‎01-19-2021 08:16

In response to jjp4

‎01-19-2021 08:16

same for me.

My Charge 3 Battery has degraded after the firmware update 

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