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Charge 3 battery not charging

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‎07-22-2021 04:22 - last edited on ‎07-22-2021 05:28 by Fitbit Moderator

‎07-22-2021 04:22 - last edited on ‎07-22-2021 05:28 by Fitbit Moderator

Tried all these things 

 

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎07-22-2021 04:26

‎07-22-2021 04:26

Hello @Sandypantstwo. Nice to see you around. 

 

@Sandypantstwo wrote:

Tried all these things 

I appreciate this information and thank you for trying all possible solutions. In order to further assist, could you please confirm if you're experiencing any syncing inconvenience with your Charge 3 and your Samsung 10? 

 

If it's not related to syncing, please make sure to explain the inconvenience, this way we can further assist. 

 

I look forward to your response. 

Wilson M. | Community Moderator, Fitbit.
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‎07-22-2021 05:17

In response to WilsonFitbit

‎07-22-2021 05:17

My fitbit wont do anything because it wont charge so it's dead
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‎07-22-2021 05:25

In response to Sandypantstwo

‎07-22-2021 05:25

@Sandypantstwo Thank you for your reply. 

 

I also appreciate your help in providing more details. At this time, I was able to see that you contacted our Support Team and they have provided information and assistance. In addition, it seems that they are still working on your case and I recommend keeping an eye on your inbox since they should get in touch with you shortly. 

 

If you still have additional questions, you can reply back to your case or contact them one more time and they will be glad to continue assisting you. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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