help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 battery only last 24 hours

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-19-2020 00:41 - last edited on ‎09-15-2020 16:41 by Fitbit Moderator

‎07-19-2020 00:41 - last edited on ‎09-15-2020 16:41 by Fitbit Moderator

Battery is only last about 24 hours,it has a full charge  and the little smiley face comes up but within a short time the empty  battery  icon comes up,can you get new batteries or is it a sealed  device 

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-30-2020 19:23

‎07-30-2020 19:23

Welcome to the Fitbit Community, @Chimum.

 

I am sorry to hear the battery on your Charge 3 is draining faster than expected. I appreciate the additional details and I am here to help. Charge 3 is a sealed device and you can find tips for preventing battery drain at Can I extend my Fitbit device's battery life? 

 

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes