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Charge 3 black lines on the screen

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‎02-06-2020 01:26 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

‎02-06-2020 01:26 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

Charge 3 display in very dim and has 2 blank lines running through it 

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎02-06-2020 08:54

‎02-06-2020 08:54

Try a Restart and do it several times if necessary.

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‎02-06-2020 11:07 - edited ‎02-23-2024 07:32

In response to SunsetRunner

‎02-06-2020 11:07 - edited ‎02-23-2024 07:32

Hi there @Lisa266, welcome to the Community Forums. Thanks for the details provided about your Charge 3's screen. 

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case. 

Thanks for your help @SunsetRunner.

I'll be around if you need further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎02-06-2020 23:19

In response to SunsetRunner

‎02-06-2020 23:19

Tried the reboot with no joy. Is there anything else to try?

Sent from my iPhone
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‎02-10-2020 08:16 - edited ‎10-08-2023 08:55

In response to Lisa266

‎02-10-2020 08:16 - edited ‎10-08-2023 08:55

Hi there @Lisa266, thanks for getting back. I'm sorry for the late response. 

As mentioned above, I've seen that you got in touch with our Support Team just right after posting here. I'm glad to see they helped you and you'll be back on track very soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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