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Charge 3 black screen and continuous vibrate

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‎10-04-2019 13:45 - last edited on ‎06-29-2021 03:57 by Fitbit Moderator

‎10-04-2019 13:45 - last edited on ‎06-29-2021 03:57 by Fitbit Moderator

Hey there! This morning I noticed that my Fitbit was set to a completely wrong time (hours and minutes) and when I went to fix it later, the screen was totally black and the button wouldn’t do anything. I’m able to hold the button and get a continuous vibration, but can’t get the screen to come on at all. Tried plugging in and holding down the button to reset with no luck. Any ideas?

 

 

Moderator edit: format. 

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21 REPLIES 21

‎07-20-2021 07:32

In response to Bursar

‎07-20-2021 07:32

Im sorry that happened. it sucks and i hate to say it, but my device
died...i had to replace it. I went thru fit bit and they gave me a discount
that i used.
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‎07-20-2021 08:32 - last edited on ‎03-01-2024 03:23 by Fitbit Moderator

In response to jenniferfawn

‎07-20-2021 08:32 - last edited on ‎03-01-2024 03:23 by Fitbit Moderator

Thanks for sharing your experience with us and I´m glad to hear that you took advantage of the offered discount @jenniferfawn.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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