Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 black screen, unable to set up

Replies are disabled for this topic. Start a new one or visit our Help Center.

The screen is broken. Adding a device through the app, the wristband vibrates and prompts for a verification code. Due to screen damage, the 4-digit verification code cannot be seen and cannot be bound. I plan not to look at the screen because his heart rate sensor is normal. Can I bind it to my phone and continue using it?

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

Hi there @servcent! A warm welcome to the Fitbit Community!

Thank you for your question regarding the set up of Fitbit devices.

The 4-digit verification code is needed to set up the device. 

I suggest you try to contact support

Here you can find more information: Why can't I set up my Fitbit device? 

Best Answer
0 Votes