11-25-2024
22:50
- last edited on
11-27-2024
07:00
by
FatimaFitbit
11-25-2024
22:50
- last edited on
11-27-2024
07:00
by
FatimaFitbit
The screen is broken. Adding a device through the app, the wristband vibrates and prompts for a verification code. Due to screen damage, the 4-digit verification code cannot be seen and cannot be bound. I plan not to look at the screen because his heart rate sensor is normal. Can I bind it to my phone and continue using it?
Moderator Edit: Clarified subject
11-27-2024 06:59 - edited 11-27-2024 07:00
11-27-2024 06:59 - edited 11-27-2024 07:00
Hi there @servcent! A warm welcome to the Fitbit Community!
Thank you for your question regarding the set up of Fitbit devices.
The 4-digit verification code is needed to set up the device.
I suggest you try to contact support.
Here you can find more information: Why can't I set up my Fitbit device?