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Charge 3 blank screen and it won't stop vibrating

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‎12-18-2020 21:44 - last edited on ‎12-19-2020 07:04 by Fitbit Moderator

‎12-18-2020 21:44 - last edited on ‎12-19-2020 07:04 by Fitbit Moderator

Hello

 

I am having the same problem. Battery is full and works in the app fine but screen is black and woke me up at 5:30am randomly vibrating every 5 minutes! Have tried resetting many times but it’s not resolving the issue. I’ve only had it since the end of March

 

 

Moderator edit: format. 

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‎12-19-2020 07:17

‎12-19-2020 07:17

Welcome to the Fitbit Community, @Siobhan7. Thanks for letting us know that you have already tried resetting your Charge 3 many times. 

 

Please follow the instructions of the post: Check here for help with Charge 3 screen issues

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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