07-06-2024
13:36
- last edited on
07-09-2024
09:34
by
MarreFitbit
07-06-2024
13:36
- last edited on
07-09-2024
09:34
by
MarreFitbit
The screen on my Charge 3 went completely dark. I tried all of the suggestions from a moderator and still nothing. The app on my phone says it's charged.
Really need help. Fitbit has helped me so much for the past nine years and I cannot imagine being without one! (But I really can't afford to replace it right now.)
Thanks so much!
Moderator Edit: Clarified subject
07-07-2024 03:51 - edited 07-07-2024 03:52
07-07-2024 03:51 - edited 07-07-2024 03:52
@LoisRC I'm sorry, but I think your Fitbit's screen has failed. This is a known issue as Fitbit's black and white screens get older.
I moved your post to the Other Charge Tracker forum, a better fit fir your issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-07-2024 13:29
07-07-2024 13:29
Thank you LZeeW. That's what I thought, too - and it IS older. As it turned out, I started just pushing different spots hoping to find the brightness indicator and found it! I tried to delete my post, but couldn't figure it out.
Laurie - yes, I'd gone there but to no avail.