help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 bounces from screen to screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2021 07:26 - last edited on ‎03-19-2021 09:29 by Fitbit Moderator

‎03-19-2021 07:26 - last edited on ‎03-19-2021 09:29 by Fitbit Moderator

Bounces from screen to screen non stop. When screen goes blank, vibrations continue while screens change in the background. 

I've tried restarting it several times holding the button in for various lengths if time.  Nothing has worked. 

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-19-2021 09:39

‎03-19-2021 09:39

Hello @LisaA08, welcome to the community forums! Thank you very much for the information and for the troubleshooting steps you've tried prior to posting!

 

Since restarting your Charge 3 hasn't helped, I would suggest contacting our Support Team for further assistance. You can contact them through chat or over the phone. Click here to get connected. 

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes