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Charge 3 broken band

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‎01-22-2020 11:10 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-22-2020 11:10 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

Rubber on band ripped apart after less than one year. Pitiful.

 

 

Moderator edit: subject for clarity

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‎01-22-2020 12:33

‎01-22-2020 12:33

As you say @Jonny11208 it is rubber how tight do you were it? . Have you contacted fit it? Personally I buy one of those metal bands on Amazon. 

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‎01-23-2020 10:21

‎01-23-2020 10:21

Welcome to the Community, @Jonny11208 and @Rich_Laue, thanks for the input.

 

I understand how are you feeling. Regarding your broken band, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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