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Charge 3 broken band

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‎05-18-2020 07:37 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

‎05-18-2020 07:37 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

My armband broke, tried to unlock and found that one side would not unlock easy. After I tried to attach the new band it would not click on, the clip will not move. The base still works well. What can I do now since a new band can't be hooked on? 

 

 

Moderator Edit: Clarified subject

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‎08-13-2020 12:19

‎08-13-2020 12:19

Welcome to the Community, @Wurstl.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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