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Charge 3 charging issues, battery drains fast

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‎07-26-2020 04:57 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-26-2020 04:57 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

Hi I've a Fitbit 3 (less than year old).

I've charged it fully twice & each time the battery is dying after an hour. Any suggestions how to fix this issue please? Thanks

 

 

Moderator Edit: Clarified subject

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‎07-29-2020 10:51 - last edited on ‎06-20-2025 09:37 by Fitbit Moderator

‎07-29-2020 10:51 - last edited on ‎06-20-2025 09:37 by Fitbit Moderator

@RoseMurf Thanks for stopping by!

Let me help you with your Charge 3 battery draining quickly. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this see how it behaves. You can follow these instructions to help improve the battery life.

Let me know how it goes.

Alvaro | Community Moderator

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