Charge 3 connected GPS isn't working

[ChrisBoBMMS]

I have consistently been able to track my walks through connected GPS by starting and stopping my exercise on my Fitbit Charge 3. I've had the walk crash once or twice and had to re-start it, but the last two days, the tracker neglected to report my GPS route after I had finished it.

As far as I'm aware nothing has changed on either my phone or my Charge 3.  Yes, I searched the topics (you really need an ability in the community to serve more advanced users.. I stopped watching another topic on data export because none of the newer responses even know what a JSON is).

Moderator Edit: Clarified subject

[AlejandraFitbit]

It's great to see you around, @ChrisBoBMMS.

I appreciate all the efforts in trying to fix this GPS issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.