help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 connected GPS isn't working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-17-2020 06:35 - last edited on ‎12-18-2020 06:59 by Moderator Alum

‎12-17-2020 06:35 - last edited on ‎12-18-2020 06:59 by Moderator Alum

I got a new phone and so my charge 3 wasn't connecting to the GPS during my runs. I made sure all location stuff was right and then it worked once. Now its back to not connecting.. and I can't remember how I fixed it before. It is picking up that im running, just not tracking on GPS- not showing map, pace, etc

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-18-2020 06:59

‎12-18-2020 06:59

It's great to see you around, @Ashl3y.

 

If you are having problems with the GPS connected feature, I recommend taking a look at the help article:  and follow the instructions provided there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes