Charge 3 constantly flashing but a black screen

[Tamader]

Hello, I also had this problem. At the beginning, black lines appeared on the screen, then the screen turned completely black and never responded to pressure, whether on the screen or the sides, and now a new problem appeared, the watch is constantly pulsing and it is black. My Fitbit Charge 3 watch

Moderator edit: subject for clarity/label

[WilsonFitbit]

Hello @Tamader. Welcome to the community forums! 

Thank you for the detailed information. I'd recommend visiting the following thread for tips and suggestions regarding inconveniences with the Charge 3 display. 

On a side note, I've moved your post to the Other Charge trackers board to keep our forums organized. 

See you around. 

[Tamader]

I haven't got an answer yet. My watch is not working forever and I tried to charge it but it was useless and I also deleted my account by mistake in the Fitbit app and now I can never sync it

[WilsonFitbit]

@Tamader Thanks for your reply. 

I'm sorry for any inconvenience. If the tips from the thread mentioned on my post above didn't help, my best recommendation is that you please reach out to our Support Team for further assistance. Note that you can contact them through chat or over the phone and you can click here to get connected. 

Please make sure to explain all the inconveniences and mention the troubleshooting steps you've followed, this way our team can assist you from there. Also, take into consideration that if you experience an issue with your Fitbit account, our Support Team will be looking into that and they will provide you with further information. 

[Tamader]

Hi

So far, my problem has not been resolved. My problem started with black lines appearing on the screen of my Fitbit Charge 3 watch, then a day later the watch went off and did not work at all even when connected to the charger and tried to restart it and other solutions , then days later the watch suddenly worked, but half of the screen was black and half The other is black lines and I changed the screen and the lines did not go and I reset the clock and also the black lines did not go. I contacted you on e-mail and on Twitter, but my problem was not resolved.

[WilsonFitbit]

@Tamader Thank you very much for your response. 

I understand how you are feeling and appreciate the feedback provided. I'd like to let you know that I was able to see that you reached out to our Support Team and they provided some information; however, they will be continue working on your case and they will reply back to you soon. If you still have additional questions or inquiries, please let them know and they will be glad to provide further assistance. 

See you around.