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Charge 3 cycling information inaccurate

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‎04-14-2020 16:14 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

‎04-14-2020 16:14 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

I rode my outdoor bike for an hour. When I checked my data on my phone after it had synced it said I rode 12 minutes.

 

 

Moderator edit: subject for clarity

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‎04-24-2020 06:18

‎04-24-2020 06:18

Welcome to the Community, @Bluemoon53.

 

I am sorry for the delay in response, due to recent events affecting our operations, support options are limited and wait times are longer than usual. 

 

Can you please tell me how are you registering this activity? Are you selecting it from the tracker or using SmartTrack? In the meantime, you can check the article: How do I track my workouts with my Fitbit device?.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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