Charge 3 cycling through settings won't stop

[ITSME00313]

My Fitbit charge 3 keeps cycling through all of the available settings it keeps tick tick tick tick tick tick I have reset it I've plugged it in the computer and logged into the website got the 🙂 showing that it restarted and it's still doing it. it has been doing it since about 11:30 PM on 12/31/2021. I've been with Fitbit for many many years, and this is twice I've been disappointed in the product. I guess it's time to look at new brands. Sad since my first one was the Fit I even have the scale. Iit is sad that the product has gone so far downhill that I'm actually looking for a new product

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Thanks for getting back to us @ITSME00313. I'm sorry to hear about your Charge 3 behavior and thank you for letting us know about the steps you have followed in order to resolve this. 

I know how frustrating this could be and I noticed that you already got in touch with our Support Team and received assistance. We don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.

Thank you for visiting our community.