Charge 3 daily steps on app don't match steps on tracker

[Ammawb]

I got new fitbit few weeks ago to replace my old one. But the daily steps on the app do not match actual.steps taken from fitbit. It does update overnight and matches the next morning. But throughout the day it is thousands over true steps taken. I've tried to sync but is still wrong until the next day. When I added this new fitbit I did as a replacement since my prior one was also a Charge 3.

Moderator edit: format. 

[AndreaFitbit]

Thanks for getting back to us and for letting us know that you have synced your Charge 3 in order to match its steps with steps that show on the app @Ammawb.

Please follow instructions of help article: Why won't my Fitbit device sync?

What happens after you sync your watch? When does the information change?

Keep on visiting the forums. 

[Ammawb]

When I sync it updates to (almost the just off by few ) correct steps but
as soon as I move it adds thousands of steps. I can go into the details of
current steps where you select day and it will be correct but on the home
page is wrong and on the week steps total is wrong. It updates sometime
over night as it I'd ok in morning.

[AndreaFitbit]

Thanks for getting back to us and for your detailed information @Ammawb. 

What you  have mentioned is not a normal behavior. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.