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Charge 3 damaged band

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‎06-25-2021 13:16 - last edited on ‎07-02-2021 07:20 by Fitbit Moderator

‎06-25-2021 13:16 - last edited on ‎07-02-2021 07:20 by Fitbit Moderator

Same issue here! I used dental floss in between the band and the watch. Once I was able to the band popped right off. Cleaned it with alcohol. New band on!

 

 

 

 

Moderator edit: subject for clarity/label 

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‎07-02-2021 07:23

‎07-02-2021 07:23

Hello @SunsetRunner. Welcome to the community forums. 

 

I'm sorry for any inconvenience caused and thank you for the steps you've followed and for getting a new wristband. For inconveniences related with the wristbands, I recommend visiting this thread. 

 

You can also find additional tips on how to take care of the wristbands here: Wear & Care. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.

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‎07-02-2021 07:23

‎07-02-2021 07:23

Hello @SunsetRunner. Welcome to the community forums. 

 

I'm sorry for any inconvenience caused and thank you for the steps you've followed and for getting a new wristband. For inconveniences related with the wristbands, I recommend visiting this thread. 

 

You can also find additional tips on how to take care of the wristbands here: Wear & Care. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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